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Merchology delivers custom logo apparel & custom logo corporate gifts. Free logo & free shipping on decorated orders; up to 50% off your order. Find the coolest corporate gifts & custom company merch including sustainable custom merchandise & custom branded merchandise to show employee appreciation. Shop Merchology!
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Merchology Disclaimers and Policies

Read through Merchology's order, shipping, and payment policies for smooth corporate gift ordering

What to Know About Before Checking Out

From shipping information to how to get a free gift with your order, learn more about Merchology's policies below.

Product Confirmation

  • Please double-check and confirm all items in cart for accuracy. After the order is placed, all replacements, cancellations, or refunds cannot be made if the cart matches the invoice of decorated items received.

Shipping Policies

  • Shipping fees will incur for any orders under $5,000 within the U.S
  • Any orders over $5,000 within the continental U.S will have FREE flat-rate ground shipping.
  • If a shipping address is entered outside of the US, additional duties and taxes will be charged by the country of import upon arrival.

    Get a Free Gift for You!

    • Orders over $1,000 qualify for a free Merchperks gift and these are nothing but standard! From Apple Watches and Dyson Hair Dryers to Ray Ban Sunglasses and charitable donations to 1% for the Planet; this wide range of MerchPerks has something for everyone!
    • Choose a MerchPerks item from the level that matches your order total and this gift will then be automatically discounted in your cart at the time of purchase.
    • Make sure to add your free gift to your order prior to checkout.
    • This gift will typically ship out at the same time as your order and will be delivered blank.

    Tips on Viewing Your Cart If You Have a Cart ID

    • To use the cart ID go to Your Shopping Cart you can enter the ID and the order will populate for you to proceed with checkout.
    • If you currently have items in your cart, select the "Clear Cart" button below checkout before loading the new cart ID.

    • If the cart ID is invalid, please check for spaces before or after the cart ID.
    • Your Cart ID will expire 14 days from creation.
    • This cart does not allow for alterations so if any edits need to be made, please let your rep know!
    • Please be aware that inventory changes by the hour, your items are currently in stock but waiting longer could alter your order.
    • If everything looks correct, proceed with checkout and you will receive a confirmation email once the order is placed.
    • Should you enter a shipping location outside of the US, duties, taxes & other fees may apply upon arrival at customs.

    Next Steps

    To learn more about the next steps in confirming and placing your order, please click here and view the Order Overview section.

    Merchology Order Cancellation Policy

    Orders containing products designated as a “48 Hour” product or listed in our 48 Hour Shipping Collections cannot be canceled once placed.

    All other orders can be canceled within 48 hours after placement for no additional charge. Full or partial orders canceled after this 48-hour window will incur a 20% restocking fee based on the order value. After your proof has been approved, or auto-approved by missing this 48-hour window, the order will enter production and therefore cannot be canceled.

    To find out more about the re-stocking fee, please visit our FAQ Page.